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PRIVACY POLICY

This privacy policy (the “Privacy policy”), is intended to inform in a clear and precise way users (hereinafter referred to as the “users”) that navigate and use the application called Monetr (the “App”), regarding the processing of personal data collected by MONETR by means of the aforementioned application.

This Privacy policy is only applicable to the application that MONETR makes available to users, the company declining any responsibility for the different privacy policies and protection of personal data that may be contained in the web pages to which the user can access by means of the hyperlinks located in the application and not directly managed by MONETR.

This Privacy policy applies to the information that MONETR collects through the application, such as through a registration form or contact form or through the use of the application.

In accordance with the provisions of the applicable regulations, the company informs users that the data they provide through the application will be incorporated into their data files, for which it is responsible.

The completion of the registration form by users, as well as the data provided by the user during the provision of the services, necessarily implies, and without reservations, the knowledge and acceptance of this Privacy policy. Therefore, users are recommended to read this Privacy policy carefully beforehand.

Identity and contact details of the data controller

The owner of this application is Symmons & Co. Ltd, having its registered office at Alpha 3, the buntings, cedars park, Stowmarket IP14, 5GZ, United Kingdom, provided with the UK identification number 6233459924285 (“MONETR” or the “company”).

Its contact email: legal@monetr.co.uk

Data necessary for certain processing

The provision of data by users through the registration form or the contact form, as well as during the use of the application is voluntary, although not providing certain data may cause the impossibility of access to certain services provided by the company.

Users will be responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, the company reserving the right to exclude those users from the services who have provided false data, without prejudice to the other actions that proceed in law.

Information collected from users

The company processes the following personal data of users:

  • Identification data, for example, name.
  • Contact information such as email address.
  • Other personal data that users share that must be used for the provision of services carried out by the company.
  • We don’t collect sensitive data or another kind of personal data that may appear in the messages, suggestions and/or opinions sent by the user to MONETR.

Purposes and legal bases of the processing

The company wants to process all the data received in a lawful manner and accordingly it must base the processing of your data on a sufficient legal basis. In accordance with the foregoing, below we indicate for what purposes the company processes the data and what is the legal basis on which each of them is based:

  • MONETR uses these data to provide its services such as, for example, so that the user can measure different personal or business metrics, among others. This data processing is necessary so that the company can provide its services and carry out the execution of the contract between the company and the users who have contracted the services of MONETR. In the event that the user does not provide any of these data, the company would not be in a position to provide any of its services.
  • MONETR may also use the data to process, manage and resolve any complaints or suggestions or queries from the user. The company considers that it has a legitimate interest to carry out such data processing insofar as it allows it to improve its services and the user experience.
  • The company may use user data to contact them and inform them of the latest news about the services provided by the company. These communications will be made only and exclusively after obtaining the consent of the user, except in the event that the user is already a client of MONETR, in which case commercial communications may be sent regarding products and services similar to those that were contracted.

User acceptance

By accepting the Legal notice of the application and this Privacy policy, the user acknowledges having read and understood the conditions of use and the legal terms established in this Privacy policy, and expressly and unequivocally accepts the application of the same to the use that is made of the application during the navigation and the provision of the corresponding services.

Users declare themselves expressly informed and authorise the company to collect and process their data for the purposes indicated in this Privacy policy.

Users must notify the company of any changes that occur in the data provided, responding, in any case, to the veracity and accuracy of the data provided at all times. Likewise, users must refrain from uploading any false or inadmissible content in accordance with law, morality, good faith and public order or that may, in any way, infringe the rights of third parties.

The company reserves, where appropriate and without prejudice to other actions that may correspond to it, the right not to provide services, unsubscribe or withdraw content from those users who provide false or incomplete data. All this does not imply, in any case, the assumption by the company of any responsibility for damages or losses that may arise from the falsity or inaccuracy of the data provided or inappropriate content, for which only the user shall be responsible.

Communication of data and international transfers

The personal data collected through the application shall not be transferred to any third party to be used for their own purposes other than those that are the responsibility of MONETR and/or for which MONETR has been designated as the processor.

However, the personal data of the users may be accessed by the authorised personnel of the company and other third parties or collaborators who provide services on behalf of the company, in order to manage the provision of services, the contractual and/or pre-contractual relationship with users. In these cases in which access is allowed to other collaborating companies, said access to data on behalf of third parties shall be regulated in the corresponding contract, as required by current regulations.

For the processing of personal data, the company may use the services of data processors and sub-processors who may host some of your data outside the European Union and the European Economic Area. The foregoing could imply an international transfer of data to countries that the European Union considers do not yet have an adequate level of data protection. For example, its laws may not guarantee you the same rights, or there may not be a data protection supervisory authority capable of addressing your claims.

Notwithstanding the foregoing, the company is concerned that, in the event that data are shared outside the European Economic Area, the resulting international transfers are subject to any of the adequate guarantees described in the applicable regulations, such as the signing of standard clauses of data protection.

The company may also disclose the personal data collected in the specific cases in which said transfer is established and is enforceable by the applicable regulations; or when required by the competent authorities.

Retention periods

The company stores the personal data of the users to the extent that they are needed in order to be able to use the data according to the purpose for which they were collected, and according to the legal basis of their processing. The company shall keep the personal data of the user as long as there is a contractual and/or commercial relationship with the user and as long as the user does not exercise the rights to oppose and/or suppress the processing of personal data. In these cases, the company shall keep the data duly blocked, without giving them any use, as long as they may be necessary for the exercise or defence of claims or some type of judicial, legal or contractual responsibility may arise from their processing, which must be addressed and for which recovery is needed.

User rights

At any time, and/or when deemed appropriate, users may make use of their rights of access, rectification, cancellation, opposition, portability and right to be forgotten, by writing to the contact email that we have enabled for this: legal@monetr.co.uk; attaching a copy of the passport or ID (owner of the data) and expressly indicating in the subject the request that you wish to make:

  • Access: By exercising this right, you can find out what personal data of yours are being processed by the company; their purpose, origin or possible transfer to third parties.
  • Rectification: This consists in being able to modify your personal data that are inaccurate or incomplete, having to specify in the request what data you want to be modified.
  • Cancellation: This allows the cancellation of your personal data for being inadequate or excessive.
  • Opposition: With the right of opposition, you can oppose that the processing be carried out in certain cases or for a specific purpose, such as in the hypothetical case that your data are used for advertising and commercial prospecting activities or if the processing had the purpose of adopting a decision regarding you based solely on automated processing of your personal data.
  • Portability: You may receive your personal data provided in a structured, commonly used and machine-readable format, and be able to transmit them to another controller, whenever technically possible.
  • Right to be forgotten: You may request the deletion of personal data without due delay when any of the cases contemplated occurs. For example, illegal data processing, or when the purpose that motivated the processing or collection is no longer valid.

Modifications to the Privacy policy

The company reserves the right to modify this Privacy policy to adapt it to new legislation or jurisprudence, as well as industry and/or trade practices. Any modification in this Privacy policy shall be reported to the user and, if necessary, their acceptance will be requested. In the event that the user does not accept the new terms of the contracting policy, the user may not continue to enjoy the provision of services by the company.

Security measures

The company shall treat your personal data in an absolutely confidential manner. Likewise, it has implemented adequate technical and organisational measures, according to the type of data collected, to guarantee the security of your personal data and prevent their destruction, loss, illegal access or illegal alteration. When determining these measures, criteria such as the scope, context and purposes of the processing have been taken into account; the state of the art and the existing risks.

If you have any questions about our Privacy policy, please contact us by sending an email to legal@monetr.co.uk. Likewise, if you consider that your rights are not being duly addressed, you have the right to file a claim with the competent control authority for data protection.

Monetr is registered with the UK Information Commissioner’s Office (ICO) under number 14299975.